MASTER, BEFORE EVERYONE ELSE
The future of customer experience is powered by AI. Be among the first to master it.
ENROLL TODAY
Seize tomorrow's CX advantage today.
This isn't just a program; it's your exclusive blueprint to transform disconnected data into powerful insights and build an AI strategy that delivers lasting competitive advantage, all with direct guidance from the pioneers themselves. Secure your spot now and lead the customer experience revolution.
SUPERIOR OUTCOMES
Master AI-Powered Customer Insights
Go beyond traditional CX. This masterclass equips you with the knowledge to leverage sophisticated data assets and AI technologies, enabling you to uncover deeper customer insights and drive more impactful analytics than ever before.
Drive Action and Organizational Engagement
Move from insights to results. Learn how to implement AI-driven strategies like "next best action" and utilize agentic AI to create a comprehensive toolkit for engaging your entire organization and achieving measurable business outcomes.
Become a Customer AI Leader
Acquire the essential skills and a practical framework to implement Customer AI within your organization. Understand how to build a successful roadmap, mitigate risks, and position yourself as a valuable leader in this rapidly growing and impactful field.
TAUGHT BY A VISIONARY
Richard Owen is celebrated as a leading figure in the Customer Experience industry. He's best known for his pivotal role as CEO at Satmetrix, where, alongside Fred Reichheld, he spearheaded the development of the Net Promoter Score (NPS) methodology. This innovative approach is now the globally dominant standard for customer experience measurement.
Today, Richard leads OCX Cognition, where he continues to innovate by leveraging machine learning for real-time NPS and customer health analytics. Join Richard for an unparalleled journey of discovery and confidence, ensuring you're not just keeping pace, but always ahead of the competition in the evolving world of customer experience.
ENROLL TODAYWho is this Customer AI Masterclass for?
Do I need prior experience in AI or data science to take this course?
Will this course help me implement Customer AI in my own company?
How does this masterclass differ from traditional CX courses?
How will this course benefit my career?
Still curious?
Ready to transform your customer experience with AI? Have questions about the Customer AI Masterclass or interested in group pricing? Our team is here to help! Contact us today to discuss how this program can benefit your organization.