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MASTER, BEFORE EVERYONE ELSE
The future of customer experience is powered by AI. Be among the first to master it.
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Why Join?
It's designed for forward-thinking CX leaders ready to embrace the future. This certification program offers a unique opportunity to gain a competitive edge in a rapidly evolving landscape.
- Drive Sharper Insights: Learn to transform disconnected data into actionable customer intelligence.
- Build a Robust AI Strategy: Develop an AI program that delivers long-term competitive advantage.
- Learn from the Pioneers: Gain direct insights from the original creators and subject matter experts.
This isn't just early access to a program; it's early access to the blueprint for what's next in customer experience. Secure your spot now and lead the customer experience revolution.
Early Access, Early Adopter Price
Sign up for early adopter access and pricing.
For you and your team.
WHAT YOU'LL LEARN
As a CX leader, staying at the forefront of innovation is key to your long-term success. You'll learn:
Cutting-edge best practices
CX analytics and AI application strategies to integrate AI-powered insights from diverse data sources.
Uncover techniques
Seek deeper customer intelligence for continuous improvement.
Get guidance on building
An effective Customer AI program that delivers tangible outcomes.
YOUR INSTRUCTOR
Richard Owen is celebrated as a leading figure in the Customer Experience industry, primarily known for his contribution as CEO at Satmetrix, where he and his team, along with Fred Reichheld, developed the Net Promoter Score methodology, now the globally dominant approach to customer experience measurement. Today, he spearheads OCX Cognition, leveraging machine learning for real-time NPS and customer health analytics.
Join Richard on a journey of self-discovery and unapologetic confidence ensuring you're never behind the curve, but always ahead of the competition.
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